1. Introduction:

Welcome to Norther Valley LLC. The terms “Company,” “we,” “our,” or “us” refer to Norther Valley LLC. By visiting https://freightsolution.us, submitting information, or engaging with our dispatching and logistics services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service.

2. Services We Provide:

Norther Valley LLC provides the following services:

• Truck dispatching
• Load coordination and back-office support
• Driver communication and scheduling
• Broker and carrier communication
• Freight management and ongoing service updates

We communicate with clients through email, phone, and SMS text messages for service-related communication.

3. SMS Messaging Consent

By providing your phone number through our website forms, you consent to receive SMS text messages from Norther Valley LLC. Messages may include:

• Dispatch alerts and load confirmations
• Pickup and delivery instructions
• Schedule changes and ETA updates  
• Driver and carrier communication
• Billing or account-related notifications
• Customer support responses

   

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for assistance.

Support:

Phone: +1 508 644 1020
Email: info@freightsolution.us

SMS consent is never sold, shared, or transferred to any third parties.

Required SMS Privacy Notice:
 
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Information We Collect

We may collect the following types of information:

• Name, phone number, and email address
• Carrier or driver details
• Dispatch requests and service requirements
• Uploaded documents and operational files
• Payment and billing information
• IP address, browser type, and device information
• Website usage analytics
• Communication and account records

5. How We Use Your Information

We use your information to:

• Provide dispatching and logistics services
• Communicate load details and service updates
• Respond to inquiries and provide support
• Process payments and generate invoices
• Improve website performance and user experience
• Comply with legal and regulatory responsibilities

Promotional SMS messages are only sent with a separate explicit opt-in.

6. Data Storage and Security

•  Information is securely stored using professional hosting and security controls.
• Access is limited to authorized personnel.
• We do not sell or rent personal information.
• Data is retained only for legitimate business purposes.

7. Data Handling and Service Providers

Norther Valley LLC may use secure service providers to support website hosting, communication routing, payment processing, and analytics. These providers only process information for service delivery and must protect any data they handle.

These providers do not receive mobile numbers or SMS opt-in consent data for any marketing or promotional use.

Required SMS Privacy Notice:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

8. Cookies and Tracking

We may use cookies and analytics tools to:

• Improve website functionality
• Enhance browsing and user experience
• Understand visitor activity

Cookies may be disabled in browser settings, though some features may not function properly.

9. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion where legally permitted
• Withdrawal of SMS consent by replying STOP

Requests can be made to: info@freightsolution.us

10. Payments, Refunds, and Cancellations

• Payments are processed securely.
• Refunds are assessed on a case-by-case basis and only apply if services are not delivered as agreed.

11. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Do not misuse the website or communication tools
• Respect intellectual property rights and operational guidelines

12. Children’s Privacy

•  Our services are not directed to children under 13.
• We do not knowingly collect information from children.

13. International Users

If you access our services from outside the United States, you consent to data transfer and storage in the United States.

14. Updates to This Policy

 We may update this policy periodically.
 The latest version will always be available at:

https://freightsolution.us/privacy

Continued use of the website or services implies acceptance of any updated policy.

15. Contact Information

Norther Valley LLC
19815 N 15th Dr
Phoenix, AZ 85027
United States

Phone: +1 508 644 1020
Email: info@freightsolution.us